✨ Terms & Conditions – Amoré Handmade Stationery
Important!
Kindly ensure that you send us all your wedding information and files at least four weeks before your estimated delivery date. This allows us to finalise your order and guarantee timely delivery. Please note, if this timeframe is not met, your booking deposit may be forfeited. As all our stationery is lovingly handmade, we cannot delay other clients’ orders to accommodate late submissions.
Thank you so much for your understanding and cooperation.
1. Booking & Payment
For bespoke stationery, a €100 non-refundable deposit is required to secure your booking and begin the design process.
The remaining balance is due after final proof approval, prior to printing and dispatch.
For semi-custom stationery ordered through our website, full payment is required at checkout.
2. Cancellations
Custom orders may be cancelled within 12 hours of deposit payment. After this time, deposits are non-refundable.
Semi-custom web orders cannot be cancelled once processed.
3. Proofing & Approval
All orders will receive digital proofs before printing. It is the client’s responsibility to check all details carefully (names, spelling, dates, layout). Once approved, no further changes can be made, and Amoré Handmade Stationery is not responsible for any errors found post-approval.
4. Production Timelines
Standard production takes approximately 2–3 weeks from the date of final proof approval.
An Express Service may be available for an additional €50, depending on current availability.
5. Shipping & Delivery
Orders are shipped via An Post Registered post.
While every effort is made to ensure safe delivery, Amoré Handmade Stationery is not liable for delays, damage, or loss once items are in transit. International customers are responsible for any applicable customs charges.
6. Customisation
All stationery can be tailored with your preferred wording, font styles, and colours.
Requests for bespoke artwork, added pages, or upgraded finishes may incur additional costs, which will be quoted in advance.
7. Refunds & Returns
Due to the personalised nature of our products, all sales are final. We do not accept returns or offer refunds.
If there is an issue with your order, you must notify us within 24 hours of delivery so we can assist where possible.
8. Intellectual Property & Design File Policy
All artwork, layouts, and designs remain the exclusive property of Amoré Handmade Stationery.
They may not be copied, reproduced, or reused without written permission. We place our logo/webite on most stationery items. It will be small and usually on the reverse of stationery.
❗ Design File Policy
We do not provide digital versions of our printed designs. All stationery is created exclusively for Amoré’s handmade products and is not supplied for use with other printers or suppliers. This policy protects the uniqueness and integrity of our work.
9. Client Responsibilities
It is the client’s responsibility to provide accurate and complete information (guest lists, ceremony content, templates, etc.) in a timely manner. Delays in providing this information may impact your production schedule. Amoré Handmade Stationery is not responsible for missed deadlines due to missing or late content.
10. Colour & Materials Disclaimer
Please note that colours may vary slightly between screen and print due to monitor settings and lighting.
We strongly recommend ordering a sample before placing your full order.
Minor variations between digital proofs and printed pieces are not considered faults.
➕ Late Payment
Final balance must be paid before printing begins. Delays in payment will result in delayed production and delivery. A MINIMUM of 3 weeks is required for production AFTER approval. If you approve after the timeframe, your order may be delivered late!
Changes After Approval
Any changes requested after final proof approval will:
- Incur additional costs
- Require updated proofs
- Possibly result in reprint charges (if already in production)
Samples
Samples are non-refundable and provided for design reference only.
Due to hand-finishing, slight variations between sample and final product are normal.
Proof Expiry
Proofs are valid for 21 days unless previously agreed.
If no action is taken during this period, your production slot may be released and rebooking may be required.
Agreement
By placing an order with Amoré Handmade Stationery, you agree to all of the above terms and conditions.